FAQ
All FAQ questions are here if you need more info kindly whatsapp us.
Frequently Asked Questions (FAQ)
PAYMENT INFORMATION
Right now we only accepting Cash on delivery method to build trust and credibility of customers. But we can accept bank transfer, PayPal etc.
Refund
Yes, we offer refund but within 7 days of purchase. Product must be in original condition, not broken or damage.
Yes, we offer exchange of products with in 15 days of purchase. if product price is less than exchange product.
Delivery
It can take 1 to 3 working days, depends on your location. After getting your order our delivery department will contact you.
We pack laptops in brown or white laptop box.
Shipping & Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item.
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To complete your return, we require a proof of purchase.
Only defective units are eligible for a return, your laptop must be in the same condition that you received it.
To complete your return, we require a proof of purchase.
Product Condition
Yes 100%, we are importing Open Box, Used, Refurbish laptops since 2009 from USA, Canada. but know we are taking steps towards eCommerce.We sell only genuine gaming machines, notebooks, macbooks. Your trust is important to us.
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A Grade
- Without Scratch Like New. Fully Functional
B Grade
- Minor Scratch on Top or Back. Fully Functional
C Grade
- Heavy Scratches (Will be painted), Fully Functional Not Broken or Damage
Refurbished Dell latitude 5420 Core i5 11th gen 16GB 256GB 14 Inch Refurbished laptops in UAE
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP Elitebook 840 G8 Core i5 11 Gen 16GB RAM 512GB SSD
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
Macbook Air 2017 Core i7 8GB 500SSD Z0UU1LL/A
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
Macbook Air 2015 i5 4GB 128 SSD
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
Dell latitude 3520 i5 11th gen 15 inch
د.إ950.00 – د.إ1,250.00- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP EliteBook x360 1040 G7 touchscreen i7 10th Gen 16GB RAM 512GB SSD
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP ZBOOK firefly G7 15 inch i7 10th 16GB RAM 512SSD
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP EliteBook 840 G6 i5 8th Gen 8GB 256 SSD laptop
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP Zbook Firefly 14 inch G7 i5 10th gen 16GB RAM 512 SSD
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only
HP EliteBook 745 G5 16GB 256 SSD 14 inch AMD RYZEN 5 PRO
- ✓ 1 month Warranty
- ✓ Free Delivery above 1500Aed
- ✓ Cash on Delivery only